Overview
We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how BetCare® looks after your personal data when you visit this website (the “Website”) (regardless of where you visit from) and tell you about your privacy rights and how the law protects you.
The website https://betcare.co/ (”BetCare", "Website", “Company”, "We", "Us", "Our") is owned and operated by Valqore Ltd, a company incorporated under the laws of Malta with registration number C 101308.
Data Controller
This Privacy policy is issued by BetCare® and We are responsible for your personal data and for the content of this Privacy Policy.
If you wish to contact us regarding this Privacy Policy, please write to us at: [email protected]
Data We Collect
Some data will be collected automatically by our Website (for further details, please see the part on Cookies below).
Technical data:
- technical information: including the type of device (and its unique device identifier) you use to access our Website, the IP address used, your login information, browser type and version, time zone setting, browser plug in types and versions, operating system, mobile network information.
- information on your visit to the Website including URL, referring site, your activity on our Website, and the site to which you exit.
Other data will only be collected if you voluntarily submit it, for example by filing in a form on our Website.
Depending upon your use of our Website we may collect some or all of the following data you provide us with: email address, name, business/company name, contact information (postal address, telephone number), any other information you provide us with if you contact us.
If you fill in the form “Contact Us” on our Website and and sumbit it, your inquiry along with the personal data you provide in the form will be transferred to the appropriate representative of BetCare®.
Purpose And Legal Basis For Processing Your Personal Data
We have set out below how we may plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are.
We use the Technical data mentioned above to protect the security and effective functioning of our Website and ensure that content on the Website is presented in the most effective manner for you and the device you use, and in order to generate analytics and reports of the usage of the Website.
It is necessary for our legitimate interests to monitor how our Website is used to understand our Website visitors better and to help us keep the Website updated, improve the layout and information on our Website and provide a better service to users.
We use the data you provided to us by filing in a form on our Website to enable us to process an initial enquiry made by you, manage our relationship with you, deal with any enquiries, correspondence, concerns or complaints you have raised with us, we use the information provided by you, e.g. your name, title, address, telephone number, mobile phone number, email address, organisation details and details of the enquiry. We do not store such data on our Website.
Change Of Purpose
We will only use your personal data for the purposes for which we collected it and in case you have consented with such use.
Please note that we may process your personal data without your knowledge or consenting in the limited situations where this might be required or permitted by law.
Sharing Your Personal Data
We may share personal data with the following categories of recipients:
- IT-service providers (e.g. infrastructure and IT services providers, web-hosting services)
- analytics and search engine providers
- BetCare® employees (in particular if you fill in a form on the Website)
- government or other law enforcement agencies for legal reasons
Third-Party Links
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.
Cookies
We may use cookies and similar technologies on our Website. Cookies are small files containing information that are downloaded to your device when you visit our Website. We use them in order to offer you an optimal and personalised customer experience, track visitors and improve our services. You may refuse to accept cookies by activating an appropriate setting on your Internet browser. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you visit the Website. If you continue using the Website, you agree to our use of cookies and similar technologies on the Website.
The Website does not collect any personal information through Cookies.
Google Analytics
We may use Google Analytics as well as any other analytics providers from time to time. We and third-parties like Google, use first party cookies and third party cookies to inform, optimise and serve ads based on your past visits to our Website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Disclosures of your personal data
Compliance with law, responding to legal requests, preventing harm and protection of our rights
We may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary:
– to comply with our legal obligations;
– to comply with legal process and to respond to claims asserted against us;
– to respond to requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability.
The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights and proper protection of our business against risks.
Third parties service providers
We can use third party service providers to help us provide services related to the Website. Service providers may be located inside or outside of the European Economic Area (“EEA”).
These providers have limited access to your information and are contractually bound to protect and to use it on our behalf only for the purposes for which it was disclosed and consistent with this Privacy policy.
Business transfers
We can use third party service providers to help us provide services related to the Website. Service providers may be located inside or outside of the European Economic Area (“EEA”).
These providers have limited access to your information and are contractually bound to protect and to use it on our behalf only for the purposes for which it was disclosed and consistent with this Privacy policy.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Data retention
how long will we use your personal data for?
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Retention of Your Personal Information
We may keep your personal information for no longer than necessary for the purposes for which the personal information is processed.
The length of time we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal or contractual rights. When data is no longer required to be kept, it will be destroyed.
How We Protect Your Personal Information
We are committed to protecting your personal information and respecting your privacy. We will ensure that your personal information is processed fairly, lawfully and in accordance with your rights and that the data collected is adequate, relevant and not excessive for the purposes specified in this Privacy Policy.
We commit to protect your personal data in accordance with best business practices and applicable laws. We assure you that your personal information is kept by us in a secure manner. We maintain appropriate technical and organisational measures to prevent your data from being processed in an unauthorised or unlawful way.
We employ security protocols to ensure that all transactions are carried out in a totally secure manner.
Your legal rights
BetCare® would like to make sure you are fully aware of all of your data protection rights. Every Website visitor is entitled to the following:
The right to access :
You have the right to request Us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification:
You have the right to request that We correct any information you believe is inaccurate. You also have the right to request Us to complete the information you believe is incomplete.
The right to erasure:
You have the right to request that We erase your personal data, under certain conditions.
The right to restrict processing:
You have the right to request that We restrict the processing of your personal data, under certain conditions.
The right to object to processing :
You have the right to object to processing of your personal data, under certain conditions.
The right to data portability :
You have the right to request Us to transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Response to your requests:
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Right to lodge a complaint with a supervisory authority
If you are in the EU you also have the right to lodge a complaint with the data protection authority in the Member State of your residence, place of work or place of the alleged infringement if you consider that our processing of your personal data infringes the GDPR.